FAQs

WHAT IS SECURE AIRPORT PARKING MEET AND GREET?
We provide booking agent for featured car parks. The customer will be contracting with the service provider and will be subject to the service provider's terms and conditions. As a booking agent for the service provider the company is liable to the customer only for losses directly arising from any negligence of the company in processing a booking. Any claims by the customer in respect of the delivery of the car parking services must be made against the service provider and subject to its terms and conditions Airport car parks prefer not to deal with customer bookings directly - that's why they've appointed us to act for them. For any query contact our customer service team.
BEST PRODUCTS ALL THE TIME?
Secure Airport Car Parking is parking agent at UK Airports. We only provide the best airport parking products available. We make sure that they are well secured located close to the airport and have great customer services.
HOW DO I MAKE A RESERVATION?
You can make reservation via online service at www.secureairportcarparking.com or by simply calling us on 01212 - 707242 (9:00a.m to 5:00p.m Mon to Fri).
HOW WOULD I KNOW THAT MY BOOKING IS CONFIRMED?
You will receive an email whether you book by telephone or online that will include your confirmation number, the date and the time that you reserved the space
CAN I CHANGE MY BOOKING DETAILS?
Changes can only be made thorough email at info@secureairportcarparking.com In case of amendment in Booking dates, there might be additional charge for changing the dates depending on time period.
WHERE DO I DROP OFF MY VEHICLE?
    GATWICK AIRPORT DIRECTIONS
  • North Terminal.
    As you enter the north terminal, Stay in the middle lane to "Short Stay Car Park" follow the signs for car park 6 level 6 where our agent will meet you (Please make sure parking ticket is handed to the agent).
  • South Terminal.
    As you enter the south terminal stay in the right lane to "Short Stay Car Park" follow the signs for orange car park level 5 where our agent will meet you (Please make sure parking ticket is handed to the agent).
HOW WILL MY CAR BE RECEIVED?
Your vehicle will be collected at a pre arranged time and location by Meet and Greet Parking staff.
CAN I GET IN TOUCH WITH THE CAR PARK DIRECTLY?
Yes you can we provide their 24/7 contact no in the confirmation email.
HOW WILL I IDENTIFY MEET AND GREET PARKING STAFF?
Meet and Greet staff wears their company dress, and carrying a company ID card.
WILL I GET ANY PROOF OF VEHICLE'S HANDOVER?
Meet and Greet Parking staff will provide you a company receipt which will have your and vehicle details.
WHAT DOES Secure Airport Car Parking DO ONCE I HAND OVER MY CAR ?
Our professionally trained and insured Meet and Greet Parking staff will drive your vehicle to the secured facility and place your keys in the secured lock box until your return.
WHAT DO I DO IF I LOST MY RECIEPT?
Immediately contact Meet and Greet Parking on given number.
WHERE MY VEHICLE WILL BE RETURNED ON ARRIVAL?
As soon as you collect your luggage please contact 24/7 number. Meet and Greet staff will return your vehicle to you at the location where you first dropped it off. It takes approximately 20 minutes.
WHAT IS THE COMPLAINT PROCEDURE?
We take all comments seriously and find that complaints can help us make our service better. We encourage you to contact us either by email or letter. The Contact page provides you with our addresses. We attempt to respond to all emails and letters within 14 working days of the date of receipt. Secure Airport Car Parking handles all complaints personally.
WHAT ARE THE BENEFITS OF REGISTRATION WITH UK AIRPORT CAR PARKING?
When you register with UK Airport Park Secure you will be entitled for life time discount, extra benefits and all our latest offers via email.
CANCELLATION OF BOOKINGS
  • A full refund [less a £10 fee] will be provided when you cancel 48 hours or more prior to your reservation for parking.
  • A 50% refund will be provided if the cancellation is received between 24 and 48 hours before the start of the reservation.
  • The period for which the service has been booked, shall be deemed to commence at the collection date and time specified in the confirmation of the booking.
  • If you fail to cancel or fail to appear for your reservation, you will be charged the full price for the entire parking period specified on your confirmation.
  • Cancellations can be made through email at info@secureairportcarparking.com All cancellations shall be made Monday to Friday 9:00 a.m . to 5:00 p.m.
  • Customers, who wish to shorten the length of the parking period on your confirmation receipt after the booking has begun, will still be charged the full amount that booked as per your confirmation.
PRICES AND PAYMENTS
  • All taxes are included in the prices you pay.
  • Prices are subject to change at any time.
  • The price on our confirmation receipt is the actual price you will be charged.
  • We accept most major credit and debit cards for payments.
  • Payments are due at the time of reserving a space.
  • Should your credit or debit card be denied, Secure Airport Car Parking reserves the right to cancel your booking.
  • If your stay is to be longer than your reservation allowed, the customer will be responsible for the extra amount of time used. Secure Airport Car Parking reserves the right to charge the client's account.
COMPANY DETAIL
We are the part of Apple Parking Limited
registered in uk and Wales
Registration no. 7182673

Why Secure Airport Car Parking?

12 Years Experience

Best Parking Prices

Meet and Greet Service

Nearest to the Airport

Secure online booking

No Hidden Charges

No Credit Card Fees

No Booking Fees

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What people says about us

  • Excellent, arrived pretty much on time, fast handover and paid for our parking both ways. Car was in perfect condition as e left it. Would recommend to anyone if it was this price ever.
  • ~ Warren Butson 31-12-2015
  • Excellent service. I received a phone call the day before confirming everything was still on track. We were met by a very polite helpful worker who took the car. On arrival back at Gat.
  • ~ hinton julie 30-12-2015
  • Won't use any other service for parking again out of choice at Gatwick - I've used this service twice & on both occassions - can't fault the service & have been so impressed that I've .
  • ~ Okoruwa29-12-2015
  • I have used several of these services and this was the best by far .
  • ~ Mistry27-12-2015
  • Excellent service!!! Would recommend
  • ~ Janine Hunter26-12-2015
  • Excellent service highly recommend. defo use again. bread and milk came in very handy after a late flight home.
  • ~ Tracy Brown26-12-2015
  • Excellent service just drop of your car leave with Secure car parking staff they take car to secure parking when you get back call the number given to you as you collect your cases and.
  • ~ Leslie Moon25-12-2015
  • Efficient and friendly
  • ~ David24-12-2015
  • Excellent service - we did not wait more than 5 minutes either time and the staff turned up - they were efficient, friendly and helpful. Would definitely use them again.
  • ~ Jane Simpson22-12-2015
  • excellent price as was the service
  • ~ jones david21-12-2015